DepthMind Research Inc. ("DepthMind", "we", "us") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, why we collect it, and the rights you have under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada, including Quebec's Law 25 where relevant. This policy is provided for general information and is not legal advice.
1. Information we collect
- Contact details you provide through our enquiry form: full name, email address and phone number.
- Enquiry details: solution of interest, team size, budget range, preferred consultation date and any message you send us.
- Project data: where you engage us, datasets or materials you share with us for model development, handled under a separate written agreement.
- Technical data: IP address, browser type, device information and pages visited.
- Cookies and similar technologies used to remember preferences and measure site traffic.
2. Why we use your information
- To respond to your enquiries and prepare feasibility assessments, quotes and proposals.
- To deliver, evaluate and improve our deep-learning services and this website.
- To send relevant updates and marketing where you have given consent.
- To meet legal, accounting and security obligations.
3. Legal basis and consent
We collect, use and disclose personal information with your knowledge and consent, in accordance with PIPEDA's ten fair-information principles and any applicable provincial privacy laws, including Quebec's Law 25 where it applies. You may withdraw consent at any time, subject to legal and contractual restrictions.
4. Cookies and analytics
Our cookie banner lets you acknowledge our use of cookies. We use privacy-respecting analytics to understand how the site is used. You can control cookies through your browser settings; disabling them may affect some site features.
5. Third parties
We share information only with service providers that help us operate, such as cloud hosting, compute and analytics partners, under agreements requiring appropriate safeguards. We do not sell personal information. Where data is processed outside your province or Canada, we take steps to ensure comparable protection consistent with PIPEDA.
6. Data and model training
Data you provide for a specific engagement is used only to develop and evaluate models for that engagement, under the terms of your written agreement. We do not reuse client data to train models for other clients without explicit, documented consent.
7. Retention
We keep personal information only as long as necessary for the purposes described above or as required by law. Enquiry records are generally retained for up to 24 months unless an ongoing relationship requires longer; project data is retained as set out in the relevant engagement agreement.
8. Your rights
- Access the personal information we hold about you.
- Correction of inaccurate or incomplete information.
- Withdrawal of consent to further use, subject to legal limits.
9. Data protection contact
To exercise your rights or ask questions about this policy, contact our privacy officer at [email protected] or write to 240 4th Avenue SW, Suite 900, Calgary, AB T2P 4H4, Canada.
10. Supervisory authority
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca, or your applicable provincial privacy authority.
11. Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the latest revision.